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Customizing our services to meet each practice’s needs is the most important step in the quality and compliance process. Our specially trained staff offers the following specific services and programs that are designed to improve quality, customer satisfaction and ensure compliance with managed care and regulatory agency requirements:
   

 

 
   
  • Patient satisfaction surveys and reporting
  • Compliance auditing
  • HIPAA assessment
  • OSHA and CLIA training
  • Clinical staff competencies
  • Corporate responsibility program development
  • ICD-9 and CPT-4 coding and usage audit
  • Training and regulatory manual development
  • Clinical care guidelines for preventive care and chronic disease management
   

 

 
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